Retail service quality control:
AI analyzes 100% of conversations on the sales floor
No cameras, no supervisors
Your sales associates have hundreds of conversations with shoppers every day. You'll never hear most of them. Neuron24's AI Audio Badge captures every conversation — and shows you exactly where conversion is lost on the sales floor.
How the audio badge works
100% of calls under control
120+ languages
CRM integration in 48 hours
Results from the first week
Real-time AI transcription
Every call scored
No manual listening
Tips for managers
The problem
You see the revenue. But you don't know what happens in every "associate — shopper" conversation.
- A manager says "The customer was just browsing" — but no one knows if an alternative was ever offered
- You have a script — but a supervisor can't physically be everywhere at once
- Training happens once a quarter — but the same mistakes repeat every day
- Average order value isn't growing — but it's unclear at which point the upsell gets lost
AI Audio Badge for retail
An associate replies to a customer on Telegram — and you don't know: how long it took, whether they suggested a next step, whether they upsold, whether they handled the objection. The customer ends up going to a competitor — and the associate says "they just didn't reply."
Service script compliance checks
Did the associate greet the customer per the standard? Did they ask about needs? Did they offer an upsell? Did they handle the "too expensive" objection? The system checks every interaction.
Identifying where conversion is lost
AI shows exactly which stage of the conversation is where the shopper loses interest. You see the specific moments — and know what to fix in the script and in training.
Cross-sell and up-sell analytics
How many times did the associate offer a related product? What was the customer's reaction? Where's the biggest opportunity to raise the average order value?
Associate quality ranking
An objective score for every employee — no subjective impressions. Reward your best performers. Develop the rest.
Which retail formats it fits:
Get a free audit
or book a personal demo
We show it on your real data
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Our manager will contact you within 2 hours during business hours.
Frequently asked questions
Our proprietary AI model, NN3, delivers transcription accuracy of up to 90–97% on clean recordings in 120 languages, including mixed regional dialects. The model continuously learns from your company's data and is calibrated to the specifics of your product, industry, and your team's language patterns — which further improves accuracy over time.
HubSpot, Pipedrive, KeyCRM, Zoho CRM, PlanFix, Odoo, NetHunt, SalesDrive, and others via API and Webhook. After a call, the AI automatically generates a conversation summary and pushes key data into the corresponding fields of the client card — no manual entry required.
Telephony: Binotel, Ringostat, Phonet, UniTalk, StreamTelecom, Asterisk, Zadarma. If your telephony provider isn't on the list, you can upload recordings in MP3/WAV format or connect via API.
Messengers: Telegram, Viber, WhatsApp, Instagram Direct, Facebook Messenger.
Yes. All recordings and transcripts are stored in a secure environment with access restricted to your team only. Neuron24 uses its own proprietary AI model, NN3 — your data is never shared with third-party AI providers (OpenAI, Google, etc.). We can sign an NDA and a data protection agreement on request.
No. The platform connects to your existing telephony and messengers and runs in the background. Managers keep selling as usual — the AI automatically analyzes their conversations. The only change they'll notice is in the feedback they receive: managers start getting specific feedback on real calls instead of general remarks.
Yes. A no-code script builder lets any manager or trainer build a conversation-scenario tree without developers in 20–30 minutes. A script includes a main branch (the ideal scenario) and supporting branches (responses to each objection). The AI automatically checks completion of every script stage across 100% of calls.
Yes. We offer a free analysis of your department's first 10 calls — no commitment and no payment details required. After the analysis, you'll get a report with specific insights into where and why your department is losing deals. Request a demo and we'll show you everything using your own real calls.
Still have questions? Write to us!
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Our contacts
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Our address in UkraineDnipro, Voskresenska St., 41 -
Our address in the USA601 East Dania Beach Boulevard apt 601 Dania Beach, FL 33004 -
Our phone+38 073 478 02 64 -
Our emailneuron24.ai@gmail.com