See how it works
Conversation analysis across every channel
Telegram, Viber, Instagram Direct, WhatsApp, Facebook Messenger — every chat in one analysis system.
Product
Messenger Analytics
AI checks every conversation — and shows where reps are losing customers in chats
50% of your sales happen in Telegram, Viber, WhatsApp, and Instagram Direct. Neuron24 analyzes the quality of every conversation — and links it to the deal outcome in your CRM.
100% of calls under control
120+ languages
CRM integration in 48 hours
Results from the first week
Real-time AI transcription
Every call scored
No manual listening
Tips for managers
Video overview
Watch the video overview to learn more about the product, its features, and benefits
Chat is a full part of the funnel. But no one is watching what happens there.
A rep replies to a customer on Telegram — and you don't know: how long it took, whether they suggested a next step, whether they upsold, whether they handled the objection. The customer ends up going to a competitor — and the rep says "they just didn't reply."
Without Neuron24
- You see that a conversation happened in your CRM, but not its quality. No control over what reps actually write to customers.
With Neuron24
- AI analyzes 100% of text conversations using the same standards as calls. One quality score across every channel.
Full control over messengers — with zero manual work
Quality scoring for every conversation
AI checks: response time, tone, adherence to standards, whether objections came up and how they were handled, and deal closing.
Linking conversations to deal outcomes
The system links every conversation to a deal in your CRM. You see which types of conversations lead to a sale, and which lead to a rejection.
Recommendations to improve messaging
AI gives the rep specific tips: where to shorten a reply, where to add a call to action, which words to avoid.
Rep ranking for text-based sales
Compare your team's performance in text communications. Find the best practices and scale them across the team.
100%
of chats under control
5
channels at once
48 hrs
to first data
How it works
- A rep chats with a customer in their usual messenger
- Neuron24 receives the conversations via integration or API
- AI analyzes every conversation against your quality standards
- The result appears in your dashboard — alongside your call analytics
Want to know why customers stop replying in chats? We'll show you the real picture of your text-based sales
First insights in 48 hours.Request received!
Our manager will contact you within 2 hours during business hours.
Frequently asked questions
Our proprietary AI model, NN3, delivers transcription accuracy of up to 90–97% on clean recordings in 120 languages, including mixed regional dialects. The model continuously learns from your company's data and is calibrated to the specifics of your product, industry, and your team's language patterns — which further improves accuracy over time.
HubSpot, Pipedrive, KeyCRM, Zoho CRM, PlanFix, Odoo, NetHunt, SalesDrive, and others via API and Webhook. After a call, the AI automatically generates a conversation summary and pushes key data into the corresponding fields of the client card — no manual entry required.
Telephony: Binotel, Ringostat, Phonet, UniTalk, StreamTelecom, Asterisk, Zadarma. If your telephony provider isn't on the list, you can upload recordings in MP3/WAV format or connect via API.
Messengers: Telegram, Viber, WhatsApp, Instagram Direct, Facebook Messenger.
Yes. All recordings and transcripts are stored in a secure environment with access restricted to your team only. Neuron24 uses its own proprietary AI model, NN3 — your data is never shared with third-party AI providers (OpenAI, Google, etc.). We can sign an NDA and a data protection agreement on request.
No. The platform connects to your existing telephony and messengers and runs in the background. Managers keep selling as usual — the AI automatically analyzes their conversations. The only change they'll notice is in the feedback they receive: managers start getting specific feedback on real calls instead of general remarks.
Yes. A no-code script builder lets any manager or trainer build a conversation-scenario tree without developers in 20–30 minutes. A script includes a main branch (the ideal scenario) and supporting branches (responses to each objection). The AI automatically checks completion of every script stage across 100% of calls.
Yes. We offer a free analysis of your department's first 10 calls — no commitment and no payment details required. After the analysis, you'll get a report with specific insights into where and why your department is losing deals. Request a demo and we'll show you everything using your own real calls.
Still have questions? Write to us!
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Our contacts
-
Our address in UkraineDnipro, Voskresenska St., 41 -
Our address in the USA601 East Dania Beach Boulevard apt 601 Dania Beach, FL 33004 -
Our phone+38 073 478 02 64 -
Our emailneuron24.ai@gmail.com